Catering Deposit, Updates, Cancellation & Refund Policy
For all catering events booked 30 days ahead of event date, a 50% deposit is required to confirm date. Additional 50% is due 14 days prior to event date.
For all catering events books less than 30 days ahead of event date, full payment is required to confirm date.
Cancelation & Refund : All General Catering, Weddings & Special Events
(A) Should it become necessary for Client to terminate this Agreement, and the event date is greater than thirty (30) days, Caterer shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(B) If Agreement is terminated within thirty (30) days of the event, Caterer shall be entitled to retain thirty-five percent (35%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals, and/or proposals costs.
(C) If Agreement is terminated within fourteen (14) days of the event Caterer shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(D) If an Agreement is drawn within five (5) days of the event, Client agrees to pay full event costs per bid. Should the event be cancelled by Caterer, Caterer will fully refund any deposit within ten (10) days of the date of cancellation. If event is within thirty (30) days, Caterer will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The caters responsibility is limited to items covered in the last accepted proposal by Client. Any additional items are at Client’s expense.
Changes to Menu/Headcount
Any updates to original head counts or menu can be negotiated on a case by case basis at a maximum of 14 days before event.
In a force majeure, our cancellation policy remains in effect as stated above. However, we'll be willing to negotiate a lesser penalty to cover associated costs incurred.